Please read these Terms of Service ("Terms") carefully before using Callporch ("Service") operated by Callporch ("we", "us", or "our"). By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not use the Service.
Callporch provides a lead capture chat widget platform that allows businesses and agencies to install a chat widget on their websites to collect visitor information and generate leads. The Service includes a dashboard for managing sites, viewing conversations, and configuring widget settings.
We offer a 14-day free trial for new subscribers. A valid payment method is required to start a trial. You will not be charged until the trial period ends. You may cancel at any time before the trial ends to avoid being charged.
Paid subscriptions are billed monthly in advance. By subscribing, you authorize us to charge your payment method on a recurring basis until you cancel.
You may cancel your subscription at any time through your billing dashboard or by contacting support. Cancellation takes effect at the end of the current billing period. We do not provide refunds for partial billing periods.
We offer a 14-day money-back guarantee from the date of your first charge (after the free trial). To request a refund, contact support@callporch.com within 14 days of your first charge.
We reserve the right to change subscription prices. We will provide at least 30 days notice before any price change takes effect. Continued use of the Service after a price change constitutes acceptance of the new price.
You agree not to use Callporch to:
As a Callporch customer, you are responsible for:
Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
With respect to visitor lead data collected through your widgets, you are the data controller and Callporch acts as a data processor on your behalf. You are responsible for ensuring you have a lawful basis for collecting and processing this data.
The Service, including its software, design, and content, is owned by Callporch and protected by intellectual property laws. You may not copy, modify, distribute, or reverse engineer any part of the Service.
You retain ownership of any content you provide to the Service, including your site configurations and lead data. You grant us a limited license to use this content solely to provide the Service.
We strive to maintain high availability but do not guarantee uninterrupted access to the Service. We may perform maintenance, updates, or experience downtime. We are not liable for any losses resulting from service interruptions.
We reserve the right to modify, suspend, or discontinue the Service at any time with reasonable notice.
To the maximum extent permitted by law, Callporch shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, lost data, or business interruption, arising from your use of the Service.
Our total liability to you for any claims arising from these Terms or the Service shall not exceed the amount you paid us in the 12 months preceding the claim.
The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the Service will be error-free, secure, or uninterrupted, or that any defects will be corrected.
We may suspend or terminate your account at any time for violation of these Terms, non-payment, or any other reason at our discretion. Upon termination, your right to use the Service ceases immediately.
You may terminate your account at any time by canceling your subscription and contacting support to request account deletion.
These Terms are governed by the laws of the United States. Any disputes arising from these Terms shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
We reserve the right to modify these Terms at any time. We will notify you of material changes by email or prominent notice on the Service at least 30 days before they take effect. Continued use of the Service after changes take effect constitutes acceptance of the new Terms.
If you have questions about these Terms, please contact us at: